We only ship to your confirmed address (the address on file with your credit card company, if you need to ship to an alternative address, please call your credit card company and add the alternative ship-to address to your acct).
Note: Normal Delivery is available to all countries except : Africa,Brazil,Vietnam
We provide a 100% money back authenticity guarantee on all of the shoes on our website. Please understand that shoes are shipped directly from third party warehouses. We make every attempt to only work with accredited and licensed warehouses, however if in case you think the shoes you received may not be the same as what your order, we simply ask that you return them to us for a full refund.
We will provide a refund or replacement in time once we receive the proof (photos) of damages. Returns and Exchanges will only be accepted if they are requested within one week of receiving the parcels.
Please DO ask us for returning address, DO NOT simply ship them back to the original address, or refund won`t be successfully processed.
We understand that there are times you’d possibly not like your Products product, which a 30-day window to return your product for a refund if in unused and excellent condition. If you’d wish to return your item, $15 restocking fee, but paying the shipping back to us, so on urge refunded you’d wish to contact us at Mail:
before returning the item for return instructions
so on exchange a product please contact us at
Mail: which we’ll process the exchange a 20$ restocking fee may apply
If you discover your order is flawed you’d wish to contact us at Mail: with photos of the Products product (no return the item) we’ll immediately send a replacement Products
Not as described or wrong Product
If you discover your order is flawed you’d wish to contact us at Mail: with photos of the merchandise we’ll provide a return shipping label once it’s tracking we’ll ship a replacement Product immediately
Change of mind:
Change of Mind isn’t acceptable. No Any return Or Refund will Process
Please Note! color or texture could even vary from photo as each product is natural and handmade,
we usually ship immediately the orders
Therefore if you’d wish to cancel your order please contact us immediately will send involved participation by the processing department but we’ll not guarantee however return the order once you received
All refunds to be issued after receiving the returned product and inspected it’s take up to 7 days to reflect into your we actually try hard our customers satisfied
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